What is the purpose of the call? Is it Appointment setting, Prequalifying leads, Making a sale etc..?
Tell us about your business so we can understand the background, what you offer, who is your ideal client etc.
Tell us about the task, background story, what would you like us to do for you?
Who should the VA say they work for? Who are they calling on behalf of?
Explain when you like the calls to be made?
How many calls to be made?
Explain to us where the customer's list came from? As some customers do not remember how we may have their contact details. Example did they subscribe to a newsletter? landing page? some sort of marketing campaign? or past customers?
3rd party tools for VA to make calls is your responsibility. Please provide access to the VA and ensure the account has credits for the VA to use to call.
Please provide any logins or links, and describe how the VA can access the database where they can get contact information to make calls.
Provide them details about what to do with the information gathered.
If doing Appointment Setting, are their calendar tool logins you can provide?
Attach any files here that the VA may need to do the job